“We are so happy with the all work that Fern has done to update our home! From the first time we met with Fern we knew his attention to detail was amazing! He helped us plan and order all the necessary materials we would need for our renovation. From new doors, baseboards, trim, hinges, painting and all the small details. Fern educated us in a lot of ways in helping create a home “refresh” that looks very clean, modern and high end. He also took on many other small jobs throughout our home and completed everything with incredible detail. He worked hard every day and we are extremely happy and would recommend Fern and RENEW Complete for your next project! Thank you Fern!”
Kim G
“Detailed oriented and reliable, Fern took great care in ensuring a quality product. Plan to work with him again in the future.”
Anne-Louise P
“Fern was hired to renovate our kitchen and family room. Fern was professional and a pleasure to work with throughout the process. Fern was sensitive to our requests and came up with practical and aesthetic solutions. We were more impressed by his master class body of work, experience and level of design and detail. Fern always made himself available, gave realistic and timely updates on his progress. We are delighted that Fern has transformed our kitchen and family room to such a high standard and we would not hesitate to recommend Fern to our family and friends.”
Michael M
“I recently hired RENEW Complete for a basement renovation project, and I am extremely pleased with the results. From the outset, their professionalism stood out. They were punctual, organized, and communicated clearly throughout the entire process. The quality of their workmanship is exceptional, and they demonstrated a keen attention to detail. The project was completed within the agreed-upon timeline, and they maintained a clean and orderly work environment. I highly recommend RENEW Complete for anyone seeking a reliable and skilled contractor.
Highly recommend RENEW Complete! Professional, efficient, and the results exceeded expectations. Great communication and quality work. 5 stars!”
Greg D
“Fern came to my rescue after my contractor took my money and abandoned the project. Fern finished everything in a timely manner with meticulous attention to detail and a very pleasant demeanour. Since then I have called upon Fern for smaller jobs here and there and have always enjoyed the same great customer service. Dependable knowledgeable and skillful! Thanks Fern!!”
Christine L
“Thoroughly satisfied with RENEW Complete! I had used them previously for some minor repairs and touchups and knew Fern’s attention to detail. I was happy with those results, so decided after getting 3 competitive quotes, to use RENEW Complete for something larger. Fern was quick to answer emails, and provide a comprehensive quote with various options. He sourced the appropriate matching stain that was required. He was always on time, courteous and the workspace was tidied up after each day’s work. I am totally satisfied with Fern’s excellent workmanship. My staircase looks terrific!”
Janice C
“We are accustomed to addressing and using skilled professionals. We started with 2 known plumbers with identical diagnosis yet we were not convinced of their approach and followed up with a neighbour who used Fern (RENEW Complete) on numerous projects. Fern’s approach to our issues was the complete opposite of those that came before and are we ever pleased, his work is methodical with no wasted time, we shall continue to utilize Fern and highly recommend him and his company.”
Leo M
“RENEW Complete / Fern did a complete renovation of our 1980s bathroom which included new vanities, sinks, shower/bath, new wall construction, drywall work, heated flooring, tiling and custom niches in the shower. He was able to do all the work himself, except for the electrical, which made the job very seamless. He was on-schedule, neat and orderly, and methodical. He was easily available to communicate with and answered questions promptly. When demolition revealed problems with the original design concepts he worked with us to come up with innovative ways to work around structural issues to make our design work the way we wanted. He was pleasant to work with and we would definitely recommend him for other renovation work.”
Rob C
“Choosing a contractor is a confusing process and getting the right contractor for the job is essential. I have always been a skeptic when it comes to anything to do with contractors as I really don’t trust them and always feel that I am not getting what I am paying for and the amount I am paying is highly over inflated. I chose RENEW Complete because I had seen pictures of their work online and there was something about this contractor that appealed to me. Maybe it was the personal nature of a one man operation that attracted me or maybe it was the photos of the work that had been completed by the company but regardless of the reason, I believe I made the right choice.
Keeping the lines of communication open was a high priority with RENEW Complete and there was never a time during the renovation where I wondered what was going on or didn’t understand the process. Fern was quick to answer any questions I had and I never felt that I was bothering him or that my question was insignificant. Every question, no matter how small or large, was met with an enthusiastic and reassuring manner that made both myself and my wife feel informed and at ease during the entire process.
My wife and I have very odd schedules and Fern was respectful of that and did his utmost to adjust work start and finish times to accommodate them. In discussing the job and the timelines to completion, the work schedule was very clearly laid out and to my surprise, it was accurate. When dealing with other contractors, there is always a delay (inevitable in some situations, I know) that affects each and every contractor down the line, causing back charges and penalties from the ones affected by the delay. With our kitchen renovation, this was never an issue as the schedules laid out by RENEW Complete were precise and accurate. The countertop contractor actually delayed the job by two weeks and I had concerns about how it would affect the schedule for RENEW Complete. My concerns were unfounded as Fern was very understanding of the delays and adjusted schedules to meet the needs of the customer and not the needs of the contractor.
At the beginning of every work day, tarps were always laid down and plastic hung in an attempt to minimize the dust that is naturally caused by construction. The level of customer consideration that RENEW Complete has when it comes to keeping the client’s home as clean as possible is very refreshing. The job site was always neat and tidy and at the end of every working day, the site was cleaned with all refuse being removed from the property.
As for price point, the price was fair and competitive with everything very clearly laid out in the quote. There was never a question as to what was included and what was not and all details were clearly noted and verified both verbally and in writing.
I’m satisfied with our kitchen renovation and the tiling work that was completed by RENEW Complete. Having a contractor as easy to work with as them has been a refreshing change from the normal experiences of household contractors. Renovations are stressful enough without having to deal with a troublesome contractor and I will definitely be using RENEW Complete for any future renovations. The quality of work, the attention to detail and the customer’s needs, the respect for the customer’s home and the easy going nature of Fern made this a positive experience and I’m glad I chose him for our renovation. You won’t be disappointed with RENEW Complete. I know I’m not.“
Ken W
“I hired Fern to install wall panelling up my stairwell from floor to ceiling. His work is meticulous, detailed and flawless. He is a true craftsman, hard working and knowledgeable. I couldn’t be happier with his work. He is extremely clean while the work is being done. If you have been negatively impacted by so called “professional home renovators”, hire him, you won’t be disappointed.”
Desiree J
“Fern was punctual, efficient and amicable. He worked at an hourly rate and jammed so much into each hour! I got my lengthy list of chores done in 2 days. I was very pleased.”
Barbara G
“Fern did an amazing job! We wanted to keep the century home “feel” in our house and were having trouble finding a contractor that could help us. Fern listened to our ideas, helped us settle on a plan, provided a detailed quote and kept us up to date on his promised start time. Through the renovation process he kept the space neat and tidy. He stuck to his cost and time estimate promises which were very reasonable. He is a very talented carpenter with a good eye for detail. We are very, very happy with the results. Thanks Fern and can’t wait to work with you again on our next project!”
Kim L
“We are so pleased with our new bathroom. Fern helped us figure out the design details to make everything work smoothly. He also worked with us on the cost details to help us stay within budget. On top of being a skilled contractor, Fern showed such respect for us and our house by cleaning up every single day. He took care of our permits, brought in the right outside trades, and had some great suggestions for suppliers for some of our materials. PS – he finished the project on time! “
Carla M
“Fern was extremely easy to work with. He was open to our design ideas and was extremely thorough when giving us his advice. His workmanship is superb but he’s also extremely efficient. A great communicator, which is extremely rare these days in the world of contracting. I highly recommend him.”
Bonnie C
“Fern was a phenomenal contractor to partner with on the design and build of our family room built-ins. He helped influence the design, excellent workmanship on the build and completed the work in an efficient manner at a reasonable cost. He’s a perfectionist who was a pleasure to work with. We would highly recommend him.”
Janet Y-G
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“Fern is a superb craftsman that pays attention to fine details. He was able to custom make and fit many solutions to ensure that the completed project was flawless. I also recommend Fern because of his work ethic to ensure that the project is completed within the determined time frame. Very trustworthy and personable.”
Dave K
“I chose RENEW Complete after getting positive review from a friend of mine. I was very impressed with the work Fern did. He was meticulous in every aspect from the detailed quote, to the work done and the cleanup every day he was there. We get lots of compliments on the work as it is the first thing you see when people come over.”
Rob T
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“We engaged RENEW Complete to complete our third story bathroom renovation. This involved complete removal of all existing fixtures, tub, trim, and tile. Fern did a great job coordinating the timing of removal of existing fixtures, working with our vendors on new products, and installation. The bathroom came together very nicely and now is the most popular room in the house. Until RENEW Complete works their magic on other rooms in the house.”
Joey B
“Fern helped me build a loft in my garage to make use of the empty space I had up there. He did an amazing job, was professional, and most importantly knew what he was doing. I would definitely recommend his services.”
Brian R
“We are very happy with the job you did installing the crown moulding. It makes a significant difference to the look of the room. You did an excellent job Fern. Thank you!”
Val W
“…that is just simple quality delivered to the highest standard – the balance is off the chart. Keep up the outstanding work.”
@funkychicken566
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“Fern provided myself a quote over the phone regarding the construction of a metal shed. This was the first time I’ve used him and when he arrived, he stuck to his quote even though he provided it site unseen. Fern was prompt, worked very hard and completed the job to our satisfaction. I know he worked longer on the project than anticipated but didn’t request any additional funds. I was very impressed with his trailer set up, he is self sufficient and he worked through some bad weather to get this job done. My wife and I are both very impressed with his service and will use him again.”
Shawn B
“Fern was excellent! I would recommend him all day long!”
David C
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“Fern is a very honest and good hearted individual. Enjoyed dealing with him and he gave us very good ideas and alternatives on our stairs. He wasn’t just looking to make a profit on a project, he took the time to know what we needed for what price and give us the best option. He is very knowledgeable and trustworthy! Will be our first choice for future projects!”
Fatima L
“Fern provided timely, courteous service and even though we were at work while he was doing our deck he was forwarding photos to us and clarifying issues to ensure the perfect end result; mission accomplished! We highly recommend his services.”
Julian J
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“So beautiful Fern. Still can’t believe it’s our washroom. Thanks so much again.”
Bobbie M
“I just went up to check out the bathroom. It looks AMAZING!!!”
Connie M
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“You certainly do great work, Fern. I’ve seen it first hand, a few times now!”
Ron A
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“We love love love!!!
Thanks so much Fern. Amazing job and what a huge transformation. Can’t wait to have it all done!!!”
Amy I